When the names of seriously mentally ill New Yorkers become known to 8 million others, it’s typically for the worst reasons: Either they’re victims of crimes or are accused of committing them.

Those who struggle with schizophrenia, severe bipolar disorder and other serious psychological conditions, and who far too often fail to get the help they need, typically remain anonymous to the rest of us, neither culprits nor victims of crimes. Rather, they are victims of a mental health care system that’s endlessly bureaucratic and infuriatingly complex in all the wrong ways, generous on its face but stingy with care and pragmatic tough love when it matters most.

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